TrustFolio is committed to protecting your privacy and ensuring that your information is handled in a clear, secure, and respectful manner. This Privacy Policy outlines how we collect, manage, and store information submitted through our website and communication channels.
1. Contact Information
TrustFolio operates from PPRF+5V3, Nairobi, Kenya. If you have questions about how your data is used or would like to request changes to submitted information, you may contact us by phone at +254 722 305242 or by email at [email protected]. Our team is available during regular business hours to respond to general inquiries and data-related matters.
2. Purpose of Information Collection
We collect data only when it is voluntarily submitted through our contact form. The purpose of collecting your name, email address, phone number, and business name is to respond directly to your inquiry. This information is not used for profiling, automated decision-making, or cross-platform analysis. It is used strictly to provide information, answer questions, or clarify how our platform functions.
3. Scope of Data Usage
The data you provide is used exclusively for the reason it was submitted. We do not use personal information to build user profiles or for statistical modeling. There is no automatic subscription to newsletters or promotional messaging. The data remains within our internal systems and is not processed in any external platform.
4. Storage and Security of Information
All user-submitted data is stored using restricted access protocols and protected against unauthorized use. Our systems are monitored to ensure the information remains secure and is only accessible to staff responsible for communication and user support. We do not use third-party services for storage or transfer of submitted data.
5. No Sharing with Third Parties
TrustFolio does not share your information with advertising networks, data brokers, or unrelated service providers. We do not sell, exchange, or disclose your contact information to any party outside our organization. This ensures that all communication remains between you and TrustFolio only.
6. Retention and Deletion
Your information is retained only for as long as needed to address your inquiry or maintain a record of communication. Once the correspondence has concluded and no further action is expected, the data may be archived in a secured environment or permanently deleted in accordance with internal guidelines.
7. Access, Corrections, and Removal
You have the right to request a review of the data you have submitted to TrustFolio. If any information needs to be updated or removed, you may contact us using the details provided above. Requests will be handled manually, and no automated processing is involved.
8. Updates and Revisions
From time to time, this Privacy Policy may be revised to reflect updates in our internal processes or operational scope. These revisions will be published directly on the site and will replace earlier versions. We encourage you to review the page occasionally to remain informed about how your data is handled.